Refund & Cancellation Policy

Last updated: September 2, 2026

Paid access is offered as a fixed-duration, manually renewed subscription when subscriptions are enabled. There is no automatic renewal in the current product design.

1. Cancellation

Because renewal is manual, users can cancel future access simply by not purchasing another subscription period after the current period expires.

2. Refund requests

Digital access may become available shortly after successful payment confirmation. Except where applicable law requires otherwise, a completed payment may be non-refundable once paid access has been successfully activated and made available for use.

3. Duplicate or incorrect charges

If you believe you were charged more than once for the same purchase or charged an incorrect amount, contact support with the payment reference so the transaction can be reviewed. Do not send OTPs, PINs, passwords, or CVV information.

4. Failed or incomplete payments

Failed, cancelled, pending, or incomplete payments do not activate paid access. Any automatic reversal or bank-side release of funds is controlled by the payment provider and financial institution and may take additional time.

5. Approved refunds

If a refund is approved, it will normally be initiated through the original payment provider and returned to the original payment method where supported. Processing time after initiation depends on the provider and financial institution.

6. Contact

Use the Contact page for refund or payment-support requests and include the relevant transaction or payment reference where available.